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Você precisa de sistemas. Você precisa de listas de tarefas. Você precisa... de coisas nos lugares que não deixem as pessoas cometer erros. Deixadas a própria sorte, as pessoas vão ferrar tudo periodicamente.
- Steven Novella

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You need systems. You need checklists. You need … things in place to keep people from making mistakes. Left to their own devices, people will screw up on a regular basis.
- Steven Novella

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You need systems. You need checklists. You need … things in place to keep people from making mistakes. Left to their own devices, people will screw up on a regular basis.
- Steven Novella

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You need systems. You need checklists. You need … things in place to keep people from making mistakes. Left to their own devices, people will screw up on a regular basis.
- Steven Novella

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You need systems. You need checklists. You need … things in place to keep people from making mistakes. Left to their own devices, people will screw up on a regular basis.
- Steven Novella

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You need systems. You need checklists. You need … things in place to keep people from making mistakes. Left to their own devices, people will screw up on a regular basis.
- Steven Novella

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You need systems. You need checklists. You need … things in place to keep people from making mistakes. Left to their own devices, people will screw up on a regular basis.
- Steven Novella

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You need systems. You need checklists. You need … things in place to keep people from making mistakes. Left to their own devices, people will screw up on a regular basis.
- Steven Novella

It is pretty well established that there is an overconfidence effect. ... You don't have the competence to assess your own competence. ... you need competence in order to assess your own competence. ... Everyone has the Dunning-Kruger effect.
- Steven Novella

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