“I do not believe in excuses. I believe in hard work as the prime solvent of life’s problems.”
– James Cash Penney
“I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.”
– James Cash Penney
“Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.”
– James Cash Penney
“Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.”
– James Cash Penney
“The greatest teacher I know is the job itself.”
– James Cash Penney
“Success will always be measured by the extent to which we serve the buying public.”
– James Cash Penney
“The art of effective listening is essential to clear communication, and clear communication is necessary to management success.”
– James Cash Penney
“Success cannot come from standstill men. Methods change and men must change with them.”
– James Cash Penney
“The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.”
– James Cash Penney
“The best teamwork comes from men who are working independently toward one goal in unison.”
– James Cash Penney
“Men are not great or small because of their material possessions. They are great or small because of what they are.”
– James Cash Penney
“I do not believe in excuses. I believe in hard work as the prime solvent of life’s problems.”
– James Cash Penney
“Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.”
– James Cash Penney
“Men are not great or small because of their material possessions. They are great or small because of what they are.”
– James Cash Penney
“A store’s best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.”
– James Cash Penney
“A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.”
– James Cash Penney
“I believe in trusting men, not only once but twice – in giving a failure another chance.”
– James Cash Penney
“No matter what his position or experience in life, there is in everyone more latent than developed ability far more unused than used power.”
– James Cash Penney
“The art of effective listening is essential to clear communication, and clear communication is necessary to management success.”
– James Cash Penney
“Success cannot come from standstill men. Methods change and men must change with them.”
– James Cash Penney
“Change is vital, improvement the logical form of change.”
– James Cash Penney
“The Golden Rule finds no limit of application in business.”
– James Cash Penney
“A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.”
– James Cash Penney
“The best teamwork comes from men who are working independently toward one goal in unison.”
– James Cash Penney