“One kind word can warm three winter months.”— Japanese Proverb Related Quotes “To Move from Woe to Wow with an Unhappy Customer. . . Solve the Problem!•”— Take action quickly and effectively.• “When the only answer a little girl ever receives is no, from her parents or her teachers or her world, at some point she stops asking for what she wants. She begins to expect nothing, so as not to be disappointed when that exactly what she gets. But, it turns out, I do have wants.”— Laura Fitzgerald “Intuitive: The word conveys, I think, a diffuse annoyance at our inability to understand how we come by such knowledge.”— Carl Sagan